Cancellation & Refund Policy

Content pending — owner input required

This page is not published with real content yet. Nothing below is invented — it will be written once Afandi Chicken confirms the following:

  • How far in advance an order can be cancelled after it's sent via WhatsApp (kitchen starts prep quickly, so this is likely a short window)
  • How a customer actually requests a cancellation (reply on WhatsApp? call?)
  • Refund method for Wish Money payments if an order is cancelled or wrong (cash, re-transfer, credit toward next order?)
  • Policy for wrong/missing items or quality issues on delivery
  • Whether Cash on Delivery orders can simply be refused at the door (and any consequence for repeated refusals)
  • Any restocking/preparation fee for late cancellations